Jumia To Cease Operations in Non-Strategic Markets

ACCESSWIRE · Jumia Technologies AG

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Ceasing Operations in South Africa and Tunisia to Optimize Resources and Focus on Markets with Stronger Growth Potential

LAGOS, NIGERIA / ACCESSWIRE / October 16, 2024 / Jumia Technologies AG (NYSE:JMIA) ("Jumia" or "the Company"), a leading e-commerce platform in Africa, today announced the planned closure of its operations in South Africa, operated under the brand name Zando, and Tunisia.

The closure of these markets will allow Jumia to focus resources on its most promising markets that have a stronger growth potential. For the year ended December 31, 2023, and the six months ended June 30, 2024, South Africa and Tunisia combined accounted for only 3.5% and 2.7% of total orders, and 4.5% and 3.0% of GMV, respectively. The strategic decision to close operations in these markets is expected to improve overall operational efficiency across Jumia's business.

Jumia CEO, Francis Dufay said, "Since assuming the role of CEO, I have focused on initiatives aimed at strengthening our business and placing us on a path to profitability. After a thorough analysis, we made the difficult decision to close down our operations in South Africa and Tunisia. Both businesses account for a negligible portion of our overall operations. Furthermore, competitive and macroeconomic conditions in both markets have limited each country's growth potential and their contribution to our overall business has not aligned with expectations. Decisions like these are never easy and we are extremely grateful to team members in both countries, who worked tirelessly to serve our customers every day. We are also grateful to our suppliers, vendors and logistics partners in these markets. We deeply thank them for their hard work and service to Jumia."

Jumia believes that exiting these markets and refocusing resources on its other nine markets will leave the company better positioned to accelerate overall growth and further improve efficiency. The Company expects to cease operations in both South Africa and Tunisia by year end 2024.

About Jumia

Jumia is a leading pan-African e-commerce platform, with operations across 11 African countries. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

The Jumia platform consists of a marketplace, which connects more than 64,000 sellers with customers, a vast logistics network, which enables the shipment and delivery of packages, and a proprietary payment service, JumiaPay, which facilitates transactions among participants active on the Jumia platform in select markets. For more information, visit the Company's website at https://group.jumia.com/.