Millions poised to get a better credit score after medical debt dropped from reports

Millions of Americans could see their credit scores increase by 25 points on average after the major credit bureaus eliminated unpaid medical collections under $500 from their credit reports.

Folks with medical collections under $500 may see their scores increase by 21 points within the first quarter after their last medical collection is removed from their credit report, an analysis from the Consumer Financial Protection Bureau found. Those with debts higher than $500 could see their credit improve by as much as 32 points.

While the improved creditworthiness could expand access to credit for millions of Americans, the study found, many lawmakers say more could be done to mitigate the negative effects of medical debt.

“I am asking your companies to stop putting medical debt on these reports,” Sen. Sherrod Brown, (D-OH), Chair of the Senate Banking, Housing and Urban Affairs Committee told the three main credit bureau CEOs last week.

“After increasing scrutiny and pressure, one year ago, Equifax, Experian, and TransUnion all announced they would significantly change how medical collection debt is reported. This is a positive first step, but it is not enough.”

Signage is seen at the Consumer Financial Protection Bureau (CFPB) headquarters in Washington, D.C., (Credit: Andrew Kelly, REUTERS)
Signage is seen at the Consumer Financial Protection Bureau (CFPB) headquarters in Washington, D.C., (Credit: Andrew Kelly, REUTERS) (Andrew Kelly / reuters)

Creditworthiness improved

Last month, the nation’s three main consumer reporting agencies announced the removal of medical debt collections under $500 from consumer credit reports.

The move concludes a series of steps that Equifax, Experian and TransUnion have undertaken since last year following a CFPB probe on the negative impacts of this type of debt on vulnerable citizens.

In July 2022, the three removed paid medical collection debt from credit reports. They also increased the time before an unpaid medical collection would appear on a credit report from six months to one year.

With the latest effort, the CFPB’s analysis estimated that approximately 22.8 million people had at least one medical collection removed from their credit reports and 15.6 million had all medical collections eliminated from their credit reports

New York City resident Tiffany Trilli, 25, visits the Experian Boost website on a tablet to view her credit score in Detroit. (Credit: Tim Galloway/AP Images for Experian)
New York City resident Tiffany Trilli, 25, visits the Experian Boost website on a tablet to view her credit score in Detroit. (Credit: Tim Galloway/AP Images for Experian) (ASSOCIATED PRESS)

Further, the CFPB analysis documented how access to credit was expended after the elimination.

For instance, six quarters after the last medical debt was removed, available revolving credit increased by an average $1,028 and the total available installment credit increased by $4,123. Additionally, the consumer watchdog noted that a 20-point improvement in credit score typically lowers the upfront fee on mortgages by 0.25% of the loan balance, or $625 in savings for a mortgage of $250,000.

Additionally, the CFPB analysis found that consumers are more likely to apply for a mortgage in the first quarter after a medical collection is removed.

The CFPB’s analysis builds on similar findings from other companies.

In a separate analysis from VantageScore, medical debt was found to provide little effects on predictive performance or borrowers payment habits. As of January, the credit score development company decided to eliminate medical debt or medical collection data, regardless of its payment status, from its VantageScore 3.0 and 4.0 scoring models.

“Someone with otherwise excellent credit could easily lose 100 points or more off their credit score because a medical bill went to collections,” Ted Rossman, senior industry analyst at Bankrate, told Yahoo Finance. “That could make a huge difference in terms of your approval odds and the interest rates you’ll pay on various financial products.”

Some folks remain affected

About two dozen people eventually filled the
About two dozen people eventually filled the "Debt and Collections" courtroom in Poplar Bluff, Missouri. Many of the cases on the docket involved medical debt. (Credit: Michael S. Williamson/The Washington Post via Getty Images) (The Washington Post via Getty Images)

While the national credit reporting agencies have taken steps to reduce the burden of medical collections from credit reports, medical debt and the system's lack of transparency continues to trouble some individuals.

Last year, the CFPB noted that medical debt disproportionately affects low-income families and communities of color, perpetuating the racial wealth gap – and hurting their relationship with the health care system.

The CFPB analysis also noted the difficulty individuals have in disputing medical collections and ultimately having them removed from their reports on their own.

“It’s an effort to take off things that were wrongly hurting people’s scores,” Rossman said. “It’s possible that this debt someone is being accused of failing to pay didn’t even belong to them – it was the insurance company’s responsibility, or perhaps even a billing error.”

That’s why some lawmakers say the partial removal falls short by leaving those larger-dollar collections accounts on people’ reports.

“If you have $1,000 in medical debt, you’re no less credit-worthy than someone with $500,” Brown said. “It stems from the same problem – someone in your family or you got sick… No one should have their financial future destroyed because of a medical emergency, or a sick family member.”

Gabriella is a personal finance reporter at Yahoo Finance. Follow her on Twitter @__gabriellacruz.

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