NICE Recognizes 2024 PSAPs’ Finest Award Winners for Achievements in Emergency Communications

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Nine recipients honored for their leadership, innovation, and dedication in emergency communications

HOBOKEN, N.J., October 01, 2024--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the winners of its 2024 PSAPs' Finest Awards. Now in its nineteenth year, NICE’s PSAPs’ Finest Awards recognize dedicated individuals and team standouts in public safety emergency communications. Honorees are recognized for their Lifetime Achievements and for going Above & Beyond, and in the following additional categories: Director, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator and PSAP of the Year. PSAPs’ Finest winners are selected by an independent panel of volunteer judges from the public safety community who evaluate nominees based on their skills, knowledge, professionalism and dedication to service in their communities.

This year's PSAPs' Finest Award recipients are:

  • Director of the Year – Tina Powell, Director of Public Safety Communications, Weld County Regional Communications Center (Greeley, CO)

  • Line Supervisor of the Year – Annerly Cooper, Emergency Communications Supervisor, Arapahoe County Sheriff's Office (Centennial, CO)

  • Technician of the Year – TJ Bateman, Senior Systems Analyst and Database Administrator, Charlottesville-UVA-Albemarle County Emergency Communications Center (Charlottesville, VA)

  • Telecommunicator of the Year – Jennifer Daniels, Master Telecommunicator, Polk County Sheriff's Office (Winter Haven, FL)

  • PSAP of the Year – Pinellas County Regional 911 Center (Largo, FL)

  • Trainer of the Year – Alyssa Seal, Emergency Telecommunicator/Certified Training Officer, Oakland County Sheriff's Office (Pontiac, MI)

  • Innovator of the Year – Joe Sacco, GIS Manager, Spokane Regional Emergency Communications (Spokane, WA)

  • Lifetime Achievement Award – Janet Hawkins, Communications Supervisor, Spokane Regional Emergency Communications (Spokane, WA)

  • Above & Beyond Award – Scott Mills, Assistant Shift Supervisor, East Baton Rouge EMS Communications (Baton Rouge, LA)

Chris Wooten, Executive Vice President, NICE, said, "It’s our privilege to once again honor the ever-essential but much under-recognized work of 911 professionals through our PSAPs’ Finest program. This year’s honorees come from all corners of the country and represent the best of the best."

The PSAPs' Finest Awards Program is made possible by emergency communications professionals who volunteer their time to judge each submitted nomination. PSAPs’ Finest judge Jay Atwood, Executive Director, Benton County Emergency Services, said, "The work of 911 and emergency communications professionals is the foundation upon which public safety is built. It has been a privilege to serve as a judge for the PSAP’s Finest Awards and celebrate the exceptional work and achievements of our true first responders and this profession."