Q2 Earnings Roundup: Salesforce (NYSE:CRM) And The Rest Of The Sales Software Segment

Q2 Earnings Roundup: Salesforce (NYSE:CRM) And The Rest Of The Sales Software Segment

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Let’s dig into the relative performance of Salesforce (NYSE:CRM) and its peers as we unravel the now-completed Q2 sales software earnings season.

Companies need to be able to interact with and sell to their customers as efficiently as possible. This reality coupled with the ongoing migration of enterprises to the cloud drives demand for cloud-based customer relationship management (CRM) software that integrates data analytics with sales and marketing functions.

The 4 sales software stocks we track reported a mixed Q2. As a group, revenues were in line with analysts’ consensus estimates while next quarter’s revenue guidance was 1.2% below.

Inflation progressed towards the Fed's 2% goal recently, leading the Fed to reduce its policy rate by 50bps (half a percent or 0.5%) in September 2024. This is the first cut in four years. While CPI (inflation) readings have been supportive lately, employment measures have bordered on worrisome. The markets will be debating whether this rate cut's timing (and more potential ones in 2024 and 2025) is ideal for supporting the economy or a bit too late for a macro that has already cooled too much.

Sales Software stocks have held steady amidst all this with average share prices relatively unchanged since the latest earnings results.

Salesforce (NYSE:CRM)

Launched in 1999 from a rented one-bedroom apartment in San Francisco by Marc Benioff and his three co-founders, Salesforce (NYSE:CRM) is a software-as-a-service platform that helps companies access, manage, and share sales information.

Salesforce reported revenues of $9.33 billion, up 8.4% year on year. This print was in line with analysts’ expectations, but overall, it was a mixed quarter for the company with a decent beat of analysts’ billings estimates.

“In Q2, we delivered strong performance across revenue, cash flow, margin and cRPO, and raised our fiscal year non-GAAP operating margin and cash flow growth guidance,” said Marc Benioff, Chair and CEO, Salesforce.

Salesforce Total Revenue

Interestingly, the stock is up 7.1% since reporting and currently trades at $277.28.

Is now the time to buy Salesforce? Access our full analysis of the earnings results here, it’s free.

Best Q2: Freshworks (NASDAQ:FRSH)

Founded in Chennai, India in 2010 with the idea of creating a “fresh” helpdesk product, Freshworks (NASDAQ: FRSH) offers a broad range of software targeted at small and medium-sized businesses.

Freshworks reported revenues of $174.1 million, up 20% year on year, outperforming analysts’ expectations by 3%. The business had a very strong quarter with accelerating growth in large customers and an impressive beat of analysts’ billings estimates.