Social Security Administration makes change that will impact millions of beneficiaries

The portal for millions of Social Security beneficiaries to access their online account is changing.

I received an alert in my e-mail last week from the Social Security Administration. Perhaps you have too.

The gist of it is that you will no longer be able to sign in to your online Social Security account using your existing username and password.

To access Social Security online services, you will need to create a Login.gov or ID.me account. If you have a My Social Security account that started before Sept. 18, 2021, you must go back in and start over. And if you've never registered there, it’s time to do so.

The new login requirements do not affect monthly benefit checks.

Your My Social Security account is a personalized portal where you can request a replacement Social Security card, check the status of a benefits application, estimate future benefits, or manage the benefits you already receive. You can set up an account even if you don't currently receive benefits.

“My Social Security is a safe and secure way for people to do business with us,” Social Security Commissioner Martin O'Malley said in a statement. “We’re excited to transition to Login.gov to access our online services, streamlining the process and ease of use for the public across agencies.”

If you are one of the millions of account holders who already use Login.gov or ID.me account to sign in, you do not need to take any action.

To transition your account, go to “Sign in” at the top of the Social Security website, ssa.gov, and select “Sign in with Social Security Username.” After successfully signing in, you will be asked to create an account with Login.gov.

Login.gov has 24/7 customer phone and chat support to answer your questions and, if needed, help you with creating your account.

Have a question about about retirement? Personal finances? Anything career-related? Drop Kerry Hannon a note.

Claiming benefits

Having a My Social Security account is a huge help in figuring out when to start your Social Security benefits.

You can claim benefits as long as you've worked for 10 years and can turn on your checks as early as age 62.

But that’s often not the best choice because it permanently reduces your monthly checks.

Many people claim as soon as they are eligible without thinking about how it will reduce both their lifetime retirement benefits and their spouse’s survivor benefits. A better understanding can help you make a more careful decision.

While there are clearly solid personal reasons for claiming early, such as poor health or financial need, claiming earlier versus later is a significant trade-off.