How Walmart's using real-time payments to battle credit cards

Walmart Express
Credit: Jason E. Miczek/Bloomberg

In This Article:

Walmart uses payments to compete against traditional financial service sellers, a strategy that now includes tapping the trend toward real-time payments and the cost-cutting practice of enabling transactions directly between bank accounts.

The retailer plans to integrate its pay-by-bank option with the Clearing House's RTP network and the FedNow real-time payment system, augmenting Walmart's existing option by shortening processing times. It will also provide an alternative payment option as Walmart considers the future of its credit card program following the recent collapse of its partnership with Capital One.

Walmart's real-time pay-by-bank service, which is part of its Walmart Pay digital wallet, will be available in early 2025, following the release of its original service earlier this year.

Pay-by-bank, or account-to-account payments, are an older product but have gained traction during the recent inflation wave and growing credit card debt. Fintechs and merchants have added A2A, along with other products such as buy now/pay later lending, to mitigate revolving credit card debt and other costs. Visa and Mastercard have responded by adding products that support A2A payments in an effort to expand relationships with card issuers.

By adding speed to A2A payments through real-time processing, Walmart can market to consumers that are wary of card expenses. The retailer is also enrolling consumers to build a base for other financial services products through One, its majority-owned fintech.
Walmart's A2A moves are a major development for real-time payments, pay-by-bank and the overall retail industry in the U.S., according to Elisa Tavilla, director of debit payments for Javelin Strategy & Research.

Thirty-three percent of banks offer FedNow and an additional 43% plan to offer it, according to a survey by Arizent, American Banker's publisher. Thirty-eight percent of banks offer RTP, and 24% plan to offer RTP. While real-time payments are growing in the U.S., the country lags behind other markets such as India and Brazil in adopting instant processing.

"As the world's largest retailer, Walmart could make a critical impact on how consumers pay, given Walmart's scale, customer base and transaction volume," Tavilla said. "Most consumers are not familiar with pay-by-bank or instant payments, but Walmart is helping build awareness and adoption."

Despite its influence, Walmart will face challenges in getting consumers to use its payment system. Walmart was initially part of Merchant Customer Exchange's CurrentC, a merchant-led effort to counter Apple Pay that sputtered in 2016, partly due to consumer reluctance to use merchant-specific payment apps.