Docusign is 'clicking on all cylinders': CEO talks Q2 results

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Docusign (DOCU) shares are climbing after the company topped its second quarter earnings expectations and lifted its revenue forecast. Docusign CEO Allan Thygesen joins Catalysts to discuss the earnings and the company's overall outlook.

"It was a very solid quarter for Docusign. And I think we've now fully stabilized our current business. All the metrics point to that, including dollar net retention rate, all the operating metrics. And so we did exceed guidance on all metrics, including billings. But as you point out, you know, we'd certainly like to see billings growth pick up," Thygesen explains. He notes that Docusign is projecting a "modest recovery" in the second half of the year, especially as it just launched its new intelligent agreement management platform.

He adds that "one of Docusign's strengths is that we've had such a broad customer base. We have 1.6 million monthly paying customers of all sizes and all industries and across many GOs, which gives us a tremendous base to sell into."

Thygesen explains that Docusign is seeing its intelligent agreement management platform being upsold to existing customers: "Everybody wants more insights into their agreements. So right now, agreements go into a deep, dark place once you've signed them. And we can instantly give you access to all the high-level data in those agreements, which is valuable for practically every function..."

The company's operating margins were at a record high in its second quarter, which Thygesen points to finding efficiencies within the business. "It's everything about our sales process. It's improving our self-serve capabilities, tightening things on marketing and all of that while making sure that we are as efficient as possible as, productive as possible. I think we've been able to do that while stabilizing the business."

"Right now, I feel like the company is right-sized for its current business and for the opportunity ahead. And the teams are clicking on all cylinders," Thygesen tells Yahoo Finance.

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This post was written by Melanie Riehl