2024 Ecolab Watermark Study Reveals Water Concerns Shift Consumer Buying Behavior

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Second global study finds consumers in China, IMEA and Latin America have stopped purchasing products that use excessive amounts of water

ST. PAUL, Minn., September 23, 2024--(BUSINESS WIRE)--Ecolab, a global sustainability leader offering water solutions and services, today announced findings from its second annual Watermark? Study, which reports on the state of water stewardship around the world.

This year’s research found that consumers remain very concerned about climate change and their immediate access to clean and safe water, and these concerns are translating to their buying habits. A majority of consumers across multiple regions state they have stopped purchasing products that use excessive amounts of water, most notably in China (80%), IMEA (69%) and Latin America (65%).

Consumers also claim they are willing to pay more for sustainably produced products, with a large majority across all regions willing to pay a 1-4% premium. This is most pronounced in China (93%), IMEA (86%) and Latin America (75%).

"No matter how you look at the data, sustainability is front of mind for consumers," says Christophe Beck, chairman and chief executive officer, Ecolab. "Businesses today find themselves between consumers who will stop buying their product and investors who insist on greater returns. Fortunately, prioritizing smart water management provides a way to satisfy both, delivering positive financial outcomes while also protecting this vital resource."

This year’s study builds on trends identified in 2023 and includes compelling new insights:

  • Access to clean and safe water is still considered to be a paramount concern, and most regions are more concerned about their immediate access to clean and safe water than their access in the future. Those most concerned about water-related issues reside in Latin America (90%), China (88%) and the United States (80%).

  • Consumers continue to hold businesses and governments most responsible for water conservation, but most still do not believe these parties care enough about this issue. This is particularly the case in the U.S., Europe, Asia Pacific and Latin America, where 42% to 51% of respondents believe these leaders care about water conservation.

  • Consumers also hold certain industries more responsible for reducing water usage, with the agricultural, food & beverage, and manufacturing industries frequently cited for using the most water.

  • Consumers are losing trust in businesses and governments to address the water crisis, as less than 50% of consumers in the U.S. and Europe believe businesses and governments care about water conservation.