Kimberly Nelson; Chief Financial Officer, Executive Vice President; SPS Commerce Inc
Joe Vruwink; Senior Research Analyst; Robert W. Baird & Co Inc
Good day and welcome to the SPS Commerce's second-quarter 2024 earnings conference call. (Operator Instructions) Please note this event is being recorded.
I would now like to turn the conference over to MS. Irmina Blaszczyk, Investor Relations for SPS Commerce.
Please go ahead, ma'am.
Thank you, Chuck. Good afternoon, everyone, and thank you for joining us on the SPS Commerce second-quarter 2024 conference call. We will make certain statements today, including with respect to our financial results, go to market strategy and efforts designed to increase our traction and penetration with retailers and other customers.
These statements are forward looking and involve a number of risks and uncertainties that could cause actual results to differ materially. Please note that these forward-looking statements reflect our opinions only as of the date of this call and we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.
Please refer to our SEC filings, specifically our Form 10-K, as well as our financial results press release for more detailed description of the risk factors that may affect our results. These documents are available at our website, spscommerce.com and at the SEC's website, sec.gov. In addition, we are providing a historical data sheet for easy reference on the investor relations section of our website, spscommerce.com.
During our call today, we will discuss adjusted EBITDA financial measures and non-GAAP income per share. In our press release and our filings with the SEC, each of which is posted on our website, you will find additional disclosures regarding these non-GAAP financial measures, including reconciliations of these measures with comparable GAAP measures.
And with that, I will turn the call over to Chad.
Thanks, Irmina. And good afternoon, everyone. Thank you for joining us today. We delivered a strong second quarter. Revenue grew 18% to $153.6 million. Recurring revenue also grew 18%. SPS delivers mission critical leading supply chain solutions to an industry that continues to evolve, and we remain committed to helping our growing network of retailers and suppliers improve efficiencies across the retail ecosystem.
In May, we completed the acquisition of traverse systems and expanded our product portfolio in supply chain performance and optimization, enabling retailers to effectively manage vendor performance, improve collaboration, and meet consumer demand. We're excited to welcome our new employees and customers to SPS Commerce.
Today, 21% of retail sales are completed online. By 2026, it's expected that number will increase to 25%. This translates to an ongoing need for automation to execute a successful omnichannel retail strategy, which aims to deliver consistent consumer experience across multiple sales channels and aligns with their purchase and delivery preferences.
For some suppliers, that level of operational efficiency can only be achieved through elevated supply chain visibility. For example, Mattress Firm, the nation's largest omnichannel mattress specialty retailer, strives to provide the product their customers want on the day and time they choose using their preferred delivery method. To enhance supply chain efficiency, Mattress Firm upgraded their ERP solution and began improving their warehouse management system. With supplier collaboration playing a pivotal role in their transformation, Mattress Firm partnered with SPS, relying on the company's ERP integration expertise, supply chain best practices, and established vendor relationships for quick connections to the SPS platform.
Since Mattress Firm started working with SPS, their customer satisfaction metrics have improved, leading to increased market share. Mattress Firm now operates at a level of excellence that would not be possible without the enhanced inventory and order visibility enabled by SPS commerce.
As suppliers expand their retail network, manual processes can quickly hinder growth opportunities. The Good Crisp Company in Australia leveraged SPS system automation to integrate fulfilment with an inventory management system to process orders from tens of retailers in half the time. The improvement in efficiency allowed the company to handle increasing order volumes and maintain timely delivery. Partnering with SPS equipped The Good Crisp Company to meet the demands of its expanding customer base and navigate the challenges of growing retail partnerships.
Collaboration with suppliers is as critical to retailers as it is to distributors. For example, Performance Food Group is an industry leader and one of the largest food and food service distribution companies in North America and works with thousands of suppliers to serve more than 300,000 customer locations.
PFG partnered with SPS Commerce to execute an enterprise-wide EDI initiative across their multiple operating segments. For large organizations such as PFG that operate a diversified business model across a broad geographic reach, standardized fulfilment processes are critical to ensure timely delivery of goods, fast and accurate invoicing and visibility into inventory movement.
Standardization also enables the company to capture critical business information and allows them to quickly respond to changes to maximize long term success and business efficiency. As the retail industry continues to evolve, SPS is uniquely positioned to help suppliers, large and small digitize their trading partner connections to achieve efficiencies and scalability.
The mission critical nature of our solutions fuels consistent demand for our product portfolio and we remain confident in the growth opportunity ahead of us as e-commerce and omnichannel retail continue to grow.
And with that, I'll turn it over to Kim to discuss our financial results.
Kimberly Nelson
Thanks, Chad. We had a great second quarter of 2024. Revenue was $153.6 million, an 18% increase over Q2 of last year. Recurring revenue also grew 18% year over year. The total number of recurring revenue customers increased 5% year over year to approximately 44,950 and wallet share increased 13% to approximately 12,850.
For the quarter adjusted EBITDA grew 16% to $44.2 million, compared to $38.2 million in Q2 of last year. We ended the quarter with total cash and investments of $272 million and repurchased approximately $17.5 million of SPS shares. In addition, the board of directors has authorized a new program to repurchase up to $100 million of common stock, which becomes effective on August 23, 2024, and is expected to expire on July 24, 2026. The company's August 2022 program that previously authorized repurchases of up to $50 million terminates on July 26.
Now, turning to guidance. For the third quarter of 2024, we expect revenue to be in the range of $157.6 million to $158.6 million, which represents approximately 16% to 17% year-over-year growth. We expect adjusted EBITDA to be in the range of $46.9 million to $47.7 million.
We expect fully diluted earnings per share to be in the range of $0.52 to $0.53 with fully diluted weighted average shares outstanding of approximately 37.9 million shares. We expect non-GAAP diluted income per share to be in the range of $0.83 to $0.84, with stock based compensation expense of approximately $11.6 million, depreciation expense of approximately $4.7 million, and amortization expense of approximately $5 million.
For the full-year 2024, we expect revenue to be in the range of $624.2 million to $626 million, representing approximately 16% to 17% growth over 2023. We expect adjusted EBITDA to be in the range of $185.5 million to $187 million, representing growth of approximately 18% to 19% over 2023.
We expect fully diluted earnings per share to be in the range of $2.03 to $2.05 with fully diluted weighted average shares outstanding of approximately 37.8 million shares. We expect non-GAAP diluted income per share to be in the range of $3.63 to $3.66, with stock based compensation expense of approximately $55.6 million, depreciation expense of approximately $19.2 million, and amortization expense for the year of approximately $19.2 million.
For the remainder of the year on a quarterly basis, investors should model approximately a 30% effective tax rate calculated on GAAP pre-tax net earnings. Beyond 2024, we maintain our annual revenue growth expectation of 15% or greater as we expand our network through community enablement campaigns and acquisitions.
We continue to expect adjusted EBITDA dollar growth of 15% to 25%, as we invest in the business to support current and future growth. In the long term, we maintain our target model for adjusted EBITDA margin of 35%. In summary, SPS delivered a strong second-quarter performance and a 94th consecutive quarter of revenue growth. Retail dynamics continue to play a key role in the expansion of our addressable markets and we believe our balanced growth approach is the right strategy to consistently deliver on our near term and long-term financial targets.
With that, I'd like to open the call to questions.
Operator
(Operator Instructions) Scott Berg, Needham.
Scott Berg
Hi, Chad and Kim. Nice quarter here, and thanks for taking my questions.
Chad, I wanted to touch on your acquisition in the quarter, traverse systems. The product sells to a slightly different customer than how you monetize the rest of the platform. You're selling this to retailers, trying to monetize some of them. How do we think about what your go to market initiatives and investments look like to try to sell into those retailers knowing that the monetization efforts of most of the company is still really focused on the suppliers in your ecosystem?
Chadwick Collins
Yeah, yeah, good question. And thanks, Scott. Just as a reminder, we completed that acquisition in May. Things are, although early, performing to our expectations, including us now getting in the post-merger integration project, as well as us getting to out and meeting with a number of retailers, some of which are traverse systems customers.
We've also introduced this concept of vendor compliance management to some of the retail customers that we have long history of running community programs for. And I'd say it's validating our belief that there's strong demand in the market over time for this type of solution, as retailers look to optimize the supply chain performance of their vendors.
And specific with the go to market the way that we're thinking about that, is we've always had a strong go to market to the retailers, retailers and distributors, because they're the method for us to initiate the community programs, which give us access to the suppliers that we monetize. So those marketing activities, sales motions are very complementary to what we have been doing for years with community. And now we have an opportunity really to solve additional problems for those retailers with a little bit wider product portfolio and the opportunity to monetize them in line with the value that they get from that traverse platform.
So I don't think it's really about a whole new motion just expanding the offering a bit to solve more problems within a motion we've already had.
Scott Berg
Understood. Helpful. And then my second question is on customer additions in the quarter. They bounced back and were positive, obviously in this quarter versus flat last quarter. We continue to get lots of questions from investors on what this trajectory looks like.
If we think about the quarter, I know, Kim, you had mentioned that the large program you were working for in a retailer in Q1 that drove the flat additions bled into the second quarter. Is that largely complete? And should we think about quarterly customer acquisitions that kind of mimic seasonal trends as we look at the back half of the year?
Kimberly Nelson
Sure, Scott, so your recollection is correct. The large enablement campaign program that was run in Q1, there was some that bled into Q2, majority of that in Q1, of course but yes, there was some that was in Q2. That program is now complete. So that's really reflected in the financial results really for the first half of the year.
However, we also have taken the opportunity and looked at our community enablement campaigns. What's in our pipeline for the second half of this year? And we've been able to look at that at a little bit more granular level to say, what do we think that's going to translate to?
Overall, we still have those same community enablement campaigns as we were anticipating, really nice strong pipeline there. However, our belief is that for the latter part of this year, more of that revenue through those future campaigns are going to show up in wallet share. So you can interpret that as more of our existing customers adding additional connections through what we see in the pipeline for the remainder of this year.
Now that comment is specific to this year. Longer term, our belief of continuing to grow at 15% with a healthy mix coming from new customers, which we get primarily through community campaigns as well, as a healthy mix of getting more wallet share. We believe that mix remains in the future, but for the rest of this year, we do believe that more will come in the form of wallet share.
Scott Berg
Super helpful, Kim. I guess just one brief follow up on that is I guess what's kind of driving that this year in this macro then, is whether it was Q1, and I know it was related to one specific retailer. It sounds like that's at least a little bit of a continuing theme here for the balance of this year, which is different than what we've seen in the past. Is there something driving that in particular, or just, I don't know, random luck in terms of what your pipelines look like?
Chadwick Collins
Yeah. I don't think it's really related to the macro factor. It really is related to the mixed of the type of programs that we have. I think we did explain one of those types of programs in Q1 in quite a bit of detail.
And as we look out, what we're finding is programs that are large community programs, that are either adding a new supply chain document like -- similar to what happened in Q1, or areas where we're expanding within certain divisions of companies or certain industry segments where we're fairly penetrated already in those particular supplier bases, but continuing to expand for new divisions of companies or within certain industries. So it's really about just the mix and not something related to external macro factors, is our belief. Just the mix.
Scott Berg
Super helpful. Thank you again.
Operator
Dylan Becker, William Blair.
Dylan Becker
Hey guys, appreciate the questions here. Maybe, Chad for you. There is a, we've talked in the past about what ERP refresh cycles can look like. There is a large vendor out there kind of forcing that from some of their customers. I wonder what opportunity that might create given that kind of creates a point of data emphasis and increased visibility for you guys, if there is any at all?
Chadwick Collins
Yeah. Yeah, absolutely, Dylan. So in general, yeah, ERP change-outs are good opportunity for prospective customers to look at moving their trading partner connections to a new format. And then often, if they're moving to a cloud-based ERP system, then they're often looking for doing a cloud-based network like what SPS offers.
So we do expect, and especially if those are happening at the higher end of the market, which I think is the vendor you're mentioning, that that type of churn will create a positive effect in terms of people looking to migrate their trading partner connections from more, say, historic or old-fashioned approaches to the more modern cloud-based approach that we offer.
Dylan Becker
Okay. That's really helpful. And then maybe just touching on that with the international segment as well, too. Any update on kind of how we should think about the fulfilment opportunity and pipeline build there, given you kind of have a bit more of the full-fledged functionality and some of the resources to go to market?
Chadwick Collins
Yeah, absolutely. So we really established a beachhead for our fulfillment product in Europe with the acquisition of TIE Kinetix, which was just under a year ago. And when we did that acquisition, our philosophy was to get the benefit of that beachhead to learn more about the market, to actively participate in new opportunities, to service existing customers there that all continues. And TIE is performing as expected.
And I think some of the early learnings coming out of there is there does seem to be a sizable market opportunity overall there. And we're optimistic that some of our go-to-market techniques have worked well in the North American market will be transferable to Europe.
Dylan Becker
Thanks, guys. Appreciate it.
Kimberly Nelson
Are there any additional questions?
Operator
Yes, ma'am. I have people on the question queue. It seems that they're not speaking. I'll move on to the next question.
Jeff Van Rhee, Craig Hallum.
Jeff Van Rhee
Great. I'm here. Can you hear me?
Kimberly Nelson
Yes. Hi, Jeff.
Jeff Van Rhee
Great. Hey, guys. A couple for me. Maybe just acquisition -- well, let's start on analytics. Analytics was down sequentially, not a typical behavior for that. Just curious what happened this quarter and just thoughts on next several quarters, next several years, if anything has changed?
Kimberly Nelson
Sure. So when we look at analytics in the quarter, you are correct. The growth rate was down sequentially; still up, but the growth rate was down sequentially. And what we happen to see in the quarter that there have been some customer consolidations that occurred in the quarter, and as such, that does have an impact in that overall analytics revenue.
You may recall when we think about our business, we're really not a bellwether at all for what's happening in the economy. But analytics is an area that can be a little bit more impacted depending on what's happening. So in this case, we did see some customer consolidations.
Now, we have a very healthy pipeline that we're seeing for the back half of this year. So our expectation is that we'll exit this year, probably, let's call it, high-single digits, somewhat similar to where we were from an annual growth rate last year, probably high single digits from what in Q2 year-over-year growth.
Jeff Van Rhee
Yes. Okay. That's helpful. And then you took a close look at the enablement campaigns in the second half of the year. And obviously, it seems to be a bit more focused on the ARPU expansions. Any other observations, breadth and depth type of campaigns that are going on?
I don't know if you took that deep dive, curious if there are any other insights into what those enablement campaigns look like?
Chadwick Collins
Yeah. The overall sort of volume of campaigns and also the number of supplier opportunities, we expect to get in front of during those campaigns all look positive in terms of the total volume. And then when we kind of just look at what the likely mix is to be inside of that, we do expect to find a little bit higher proportion of existing customers just on this particular set that we're seeing in the second half of 2024. But overall, that total volume of programs and suppliers in those programs looks quite positive.
Jeff Van Rhee
Okay, great, thanks. Appreciate it.
Operator
Mark Schappel, Loop Capital.
Mark Schappel
Hi, thank you for taking my question. Just one, and just building on an earlier question. Chad, other retail-focused software vendors out there have noted, a bit more choppiness than usual this quarter. And I was just wondering if you could just comment on that and whether you've seen any change in the demand environment over the last 90 days or so?
Chadwick Collins
Yeah. So just as a reminder, we're really not a bellwether for the total economy nor the total retail environment just based on our business model. In terms of specific retail dynamics though, we do talk to a lot of retailers and their suppliers.
We are hearing that there still is quite a bit of uncertainty there, uncertainty about the macro economy, a little now about the election, and how all this is going to affect consumer purchases. The other thing that I would offer based on these conversations, as well as there does appear to be some more consolidation occurring and particularly on the supplier side of the retail ecosystem, but we really remain committed to helping those retailers suppliers and 3PLs in these times and in the future.
Mark Schappel
Great. Thank you.
Operator
George Kurosawa. Citi.
George Kurosawa
Hi. Thanks for taking the question. Maybe just kind of building on the last question. I totally understood that you guys aren't bullish for the economy, but maybe a similar question on kind of SMB health. That's been kind of a focus area for a lot of software businesses. And I just want to confirm that this customer growth dynamic you've been calling out, there's no kind of like a churn element to that? And just any comments on kind of where your SMB supplier base is at.
Kimberly Nelson
Sure. So when we look in the quarter, the churn is pretty consistent with where churn has been. So that hasn't been an area that stood out specific in the quarter. Obviously, there is -- in general, in the retail environment to Chad's point, there is uncertainty there from both retailer suppliers as well as third-party logistics providers. But specific in the quarter, there really wasn't a lot of change in our churn number.
George Kurosawa
Okay. Perfect. And then a quick follow-up. Kim, I think you talked about expecting to see some gross margin leverage in the second half. Is that still kind of in line with your expectations? Maybe if you could help us think about kind of the cadence and magnitude of that move. Thank you.
Kimberly Nelson
Sure. So when we think about the comment we made on our -- well, in February on our Q4 earnings call, that remains that our expectation is that we do see the opportunity to grow gross margin over time, primarily for growing into various investments we made, scaling opportunities, et cetera. And we still do anticipate that you'll begin to see that in the latter half of this year.
Q2 was higher than Q1, but still pretty in line with last year. So our expectations remain the same that you'll start to see some of that gross margin improvement starting here in Q3.
George Kurosawa
Helpful. Thanks for taking the questions.
Operator
(Operator Instructions) Joe Vruwink, Baird.
Joe Vruwink
Hi. Great, thanks. I wanted to follow up on the net new customer dynamic, and I know I'm repeating myself from our past call. But the lack of net new inbounds in the current year, does that create the potential for air pockets in future periods just around wallet share gains, particularly when next year, you'll be comping against this year, and even last year, that was a very strong stretch of wallet share gains in your existing base? I'm just wondering if kind of not replenishing the feeder for that conduit has any ramification later on.
Chadwick Collins
Yeah. Joe, I mean, I think very good question and logical. I think we feel confident based on our very proven track record of increasing that wallet share historically. And I'd say also a history of across these this balance of new subscribing customers and wallet share that are not always -- over time, it's grown fairly proportionally. Certainly within any given quarter or any given year, there's been periods where it's been stronger on the new subscribing customers and stronger on the wallet share. So I would expect that we would continue that pattern of increasing wallet share and given enough quarters that kind of comes back to the mean, if you will, between the balance of the two.
Joe Vruwink
Okay, great. And then on the updated financial guidance, when I back into 4Q numbers, it looks like an acceleration in EBITDA growth and then quite a big step up in adjusted earnings like north of $1 there. Anything related to just expense timing or maybe below-the-line items to take into account towards the end of the year?
Kimberly Nelson
Sure. So, when you think about our expectation that we -- I'll just go back to on our February earnings call, right, our Q4 earnings call, we set expectations for the year on where our EBITDA would be. And what you've noticed in our April on our Q1 earnings call, we increased our expectations for the year really based on the beat in Q1. You'll see the same thing happened here in Q2. So, we took our beat in Q2 and we added it to the year.
So the way you can think about that is, as a company, our implied expectations of what that EBITDA would be really has not changed. Now from your side is you don't have our own, like internal quarterly, we just give you annual and then the upcoming quarter. What you don't have is sort of the timing of where there's different spend that we're making in the company.
But from our perspective, there's really nothing that's different or deviated from what our expectations were starting back when we guided for the full year. So said another way, a little bit more of that spend relative to revenue coming in the beginning part of the year and a little bit less as we exit the year.
Joe Vruwink
And just on the earnings number. Kim, I think, to get to 365, that's like $1.15 in earnings in 4Q. Is there anything below the line?
Kimberly Nelson
There really should not be, no. If you look at the -- to your point, there's a bit of higher, call it, the EBITDA, right, that implies EBITDA coming in, in Q4. And then there's a corresponding how does that translate down to expectations to get you down to EPS.
Joe Vruwink
Okay, great. Thank you very much.
Operator
This concludes our question-and-answer session as well as our conference call for today. Thank you for attending today's presentation. You may now disconnect.