SINGAPORE, July 17, 2024--(BUSINESS WIRE)--Ryde Group Ltd (NYSE American: RYDE) ("Ryde" or "the Company"), a leading technology platform for mobility and quick commerce, today introduced its 7 Driver Commitments initiative, designed to elevate the experience of its driver-partners.

These commitments, driven by our belief that driver-partners are the backbone of our business, outline Ryde’s guiding principles and initiatives designed to empower and support its valued driver community.

0% Commission, Building A Fairer Platform:

Ryde's 7 Driver Commitments include:

• Fair Earnings: Prioritising transparent pricing with more earning opportunities, including a groundbreaking 0% commission initiative for private hire and taxi drivers. Providing the lowest fees in the market.

• Safety First: Ensuring driver safety with comprehensive features like call masking, live trip tracking, 24/7 towing assistance, and emergency support.

• Professional Development: Providing resources and continuous training to help driver-partners upskill through in-house training, driver quizzes, and onboarding sessions. Provision of regular updates on app features, policies and evolving regulatory requirements.

• Dedicated Support: Offering multiple support channels for driver-partners, including RydeHELP, an in-app support feature, real-time chat support, and an AI bot to provide comprehensive responses to drivers round the clock.

• Job Flexibility: Empowering drivers to choose jobs, set working hours, and work on their own terms for both part-time and full time drivers. Introducing 1-day leave for our most active drivers to improve driver well-being and reduce driver fatigue.

• Active Engagement: Listening actively to driver feedback and recognises contributions through online channels, food giveaway like #MakanWithRyde Giveaway, and focused group feedback sessions. Offering education awards like Ryde Education Merit Awards (REMA) for driver-partner’s children.

• Sustainability: Promoting eco-friendly practices through carpooling services (RydePOOL), introducing multi-stop features, and implementing AI-driven delivery route optimisation to reduce our carbon footprint. Contributing to the community through various efforts like RydeEmpowers which aligns with the United Nations Sustainable Development Goals; promote good health & well-being and reduce inequalities.

Driver Testimonials:

Ryde’s commitment to driver well-being resonates with its partners. Mr. Tang, driving for Ryde since 2021, shared, "Ryde’s competitive fees and excellent support make it my go-to platform." Ms. Siti, a pioneering full-time female Private Hire Car Driver's Vocational Licence (PDVL) driver, appreciates Ryde’s "job flexibility that allows her to balance work and family."